Privacy Policy

Effective Date: July 4, 2026

At Srimanti.com, operated by Friscohn Corporation ("Srimanti", "we", "our" or "us"), we value the trust you place in us. Your privacy is important, and we are committed to protecting your personal information with transparency, integrity and appropriate security measures.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase our products, schedule consultations or otherwise interact with Srimanti.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Personal Information

Name
Email address
Mobile number
Billing and shipping address
City, State and Postal Code
Company name (where applicable)

Order & Transaction Information

Products purchased
Order history
Delivery details
Invoice information
Payment confirmation

Please note: Srimanti does not store your debit card, credit card or banking credentials. Online payments are securely processed through authorised third-party payment service providers.

Consultation Information

Where you choose to book a sleep consultation, we may collect information voluntarily shared by you, including:

Sleep preferences
Lifestyle preferences
Product interests
Room dimensions
Design preferences
Other information relevant to providing personalised recommendations

Such information is collected solely to improve your consultation experience and recommend suitable products or services.

Technical Information

When you visit our Website, we may automatically collect information including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referral source
Website usage statistics
Cookies and similar technologies

This information helps us improve the performance, functionality and security of our Website.

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Schedule consultations
Deliver products and services
Respond to enquiries
Provide customer support
Improve our Website and customer experience
Maintain security and prevent fraud
Comply with legal obligations
Send important order or service updates
Share promotional communications where you have provided your consent or where permitted by law

We collect only the information reasonably necessary for these purposes.

3. Cookies

Srimanti uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Improve Website performance
Analyse visitor behaviour
Enhance security
Measure marketing effectiveness

You may disable optional cookies through your browser settings. However, certain Website features may not function correctly if essential cookies are disabled.

4. Sharing Your Information

We do not sell, rent or trade your personal information.

Your information may be shared only where necessary with trusted service providers, including:

Payment gateway providers
Logistics and delivery partners
Technology and cloud service providers
Customer support providers
Marketing service providers (where applicable)
Government or regulatory authorities where legally required

All such parties are expected to maintain appropriate confidentiality and security standards.

5. Data Security

Protecting your information is one of our highest priorities.

We implement appropriate administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, misuse or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to:

fulfil orders;
provide after-sales service;
honour warranty obligations;
comply with legal, tax and accounting requirements;
resolve disputes; or
enforce our agreements.

Once no longer required, information is securely deleted or anonymised where reasonably practicable.

7. Your Rights

Subject to applicable law, you may request to:

access the personal information we hold about you;
correct inaccurate or incomplete information;
update your contact details;
withdraw consent where processing is based on consent;
request deletion of personal information where legally permissible; or
opt out of promotional communications at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Websites

Our Website may contain links to third-party websites or services.

These websites operate independently of Srimanti, and we are not responsible for their privacy practices, content or security. We encourage you to review their respective privacy policies before providing any personal information.

9. Children's Privacy

Our Website and services are intended for individuals who are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate authorisation.

10. Compliance with Applicable Law

Srimanti processes personal information in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India) and other applicable legal requirements governing the protection and processing of personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or Website functionality.

The revised version will become effective immediately upon publication on this Website. Continued use of the Website after any update constitutes acceptance of the revised Privacy Policy.