Warranty & Care

A neatly made bed with a patterned mattress and pillows.

SRIMANTi

— 15 Years of Assured Comfort

The Srimanti Warranty Promise

Every Srimanti mattress is crafted with exceptional care, refined materials, and meticulous attention to detail. Designed to support restful comfort for many years, each mattress reflects the enduring standards of the House of Srimanti.

To honour this commitment to quality and craftsmanship, every Srimanti mattress is protected by the Srimanti 15-Year Warranty Promise, ensuring dependable support and peace of mind for years to come.

Warranty Coverage

First 1 Year — Full Replacement

If a manufacturing defect is identified within the first three years from the date of purchase, the mattress will be repaired or replaced at no cost.

Years 2–10 — Non-Prorated Coverage

During this period, qualifying manufacturing defects will be repaired or replaced without any prorated charges.

Years 11–15 — Pro-Rated Coverage

In the final phase of the warranty period, repairs or replacement may be offered on a prorated basis in accordance with the remaining warranty duration.

What This Warranty Covers

The Srimanti Warranty Promise applies to verified manufacturing defects including:

• Structural defects in the mattress core or support system
• Abnormal sagging beyond acceptable tolerance when used on a proper base
• Defects in craftsmanship affecting the mattress structure

Complimentary Comfort Care Visit ⭐

As part of our commitment to lasting comfort, Srimanti offers a Complimentary Comfort Check after three years of ownership.

During this service, our team will:

• Conduct a brief inspection of the mattress condition
• Provide guidance on proper mattress rotation
• Share recommendations for ongoing care and maintenance

For assistance or to schedule this service, please contact the Srimanti Customer Care team. We will be pleased to assist you.

What This Warranty Does Not Cover

This warranty does not apply to conditions resulting from:

Normal softening or settling of comfort layers over time
Improper base or inadequate support
Physical damage, misuse, or mishandling
Stains, burns, cuts, or liquid damage
Comfort preference changes

Caring for Your Srimanti Mattress

To ensure lasting comfort and maintain warranty coverage:

• Use a proper and supportive mattress base or foundation
• Rotate the mattress periodically for even wear
• Keep the mattress clean, dry, and well ventilated
• Use a quality mattress protector